|
Dear Sirs,
We have received your letter of Nov.11 ,claiming for shortweight of 90-100kgs of white
cement.
We immediately looked into the matter carefully and find that our goods was not properly packed in 5ply paper bags ,which is out line with the specification in the contract,
due to the negligence of our staff.we are so sorry.
We therefore enclose our check for US$230 in full settlement of ur claim.Please acknowledge receipt at your convenience.
We apologize for the trouble caused to you and hope it won't affect our good relationship and future cooperation.At last,we hope we can make a long and mutual benefit business with each other.
Yours faithfully,
enclosure ne check
hope all friends can write down ur idea |
|